About

PERSONNEL GRIEVANCE AND APPEAL POLICY


Faulkner State Community College recognizes that in order to efficiently and effectively carry out its mission, its employees and students must feel confident that any valid complaint or grievance an employee or student may make concerning the College will be promptly addressed by the appropriate authorities.  Therefore, the following procedures for resolving such complaints and grievances have been adopted by Faulkner State Community College. Forms mentioned in this policy can be found in the Dean of Instruction and/or the Dean of Workforce Development & Technology and the Director of Human Resources offices.

Initial Steps to Resolve a Complaint


Employees
Any College employee who wishes to make a complaint shall report that complaint in writing to his/her immediate supervisor.  If the complaint is about a specific occurrence, the complaint shall generally be made within ten (10) working days of the occurrence.
If, after discussion between the employee and the supervisor, it is determined that the complaint can be resolved immediately, the supervisor will take action to resolve the complaint and will submit a report within ten (10) working days of the filing of the complaint to the President, the College Grievance Officer, and such other appropriate College supervisory official(s) as the President may designate, detailing both the complaint and the resolution of the complaint.

Students
Any student of Faulkner State Community College who wishes to make a complaint about an academic matter shall report that complaint in writing to Dean of Instruction and/or the Dean of Workforce Development & Technology.  Other types of complaints shall be reported in writing to Dean of Student Services.  If the complaint is about a specific occurrence, the complaint shall be made within ten (10) business days of the occurrence.
If, after discussion between the student and the respective College official, it is determined that the complaint can be resolved immediately, the College official will take action to resolve the complaint and will submit a report within ten (10) working days of the filing of the complaint to the President, the College Grievance Officer, and such other appropriate College official(s) as the President may designate, detailing both the complaint and its resolve.

Plan of Resolve

If the student or employee’s complaint cannot be resolved immediately, he/she must follow the procedure below.
1.  The original and two copies of Grievance Form A must be filed with complainant’s dean or department or division chair within 30 calendar days following the date of alleged violation(s) of the Title IX regulation. The alleged violation(s) must be clearly and specifically stated (complainant is advised to keep a copy of all forms used in steps 1-6 for his or her files).
2.  Complainant’s dean or department or division chair will immediately notify the President and the Title IX Coordinator of receipt of Grievance Form A. The dean or department or division chair will have 30 calendar days following date of receipt of Grievance form A to investigate and study complainant’s allegations, hold a formal hearing, and make a written report of findings to complainant. Form A must be used for the report. Copies of Form A must be provided to the Title IX coordinator and the President. Complainant’s copy must be mailed to his/her home address by certified mail, return receipt requested.
3.  Complainant must, within 15 calendar days following receipt of dean or department or division chair’s report, file with the President and Title IX coordinator a written notice of acceptance or appeal of the report. If a notice of appeal is filed, appeal Form B must be used. Complainant must state clearly and specifically on Form B the objections to the findings and/or decision of the dean, department or division chair. Copies of Form B must be provided the Title IX Coordinator and the president. If complainant fails to file notice of appeal by 5:00 p.m. on the 15th calendar day following receipt of dean or department or division chair’s report, the right to further appeal will be forfeited.
4.  The president will have 30 calendar days following date of receipt of complainant’s notice of appeal to investigate and study complainant’s allegations, the report of the dean or department or division chair, and make a written report of findings to complainant. Form B must be used for the report. Copies of Form B must be provided the Title IX Coordinator and the Chancellor. Complainant’s copy must be mailed to his/her home address by certified mail, return receipt requested.
5.  Complainant must, within 15 calendar days following receipt of President’s report, file with the President and Title IX Coordinator a written notice of acceptance or appeal of the report. If notice of appeal is filed, appeal Form C must be used. Complainant must state clearly and specifically on Form C the objections to the find-ings and/or decisions of the President. Copies of Form C must be provided the Title IX coordinator and the Chancellor. If complainant fails to file notice of appeal by 5:00 p.m. on the 15th calendar day following receipt of the President’s report, the right to further appeal will be forfeited.
6.  The Chancellor will have 30 calendar days following the date of receipt of complainant’s notice of appeal to investigate and study complainant’s allegations and the report of the President, hold a formal hearing, and make written report of findings to complainant. Form C must be used for the report. Copies of Form C must be provided the Title IX Coordinator. Complainant’s copy must be mailed to his/her home address by certified mail, return receipt requested.
NOTE: If the last day for filing notice of appeal falls on either Saturday, Sunday, or a legal holiday, complainant will have until 5:00 p.m. the first working day following the 15th calendar day to file.